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FAQs

When will my order Ship?

Most of our pieces are made to order with intention and care. Please allow 3–7 business days for your order to be processed and shipped.

Need your items sooner? Send us a message before placing your order—we’re happy to let you know what’s ready to ship and can go out right away. The quickest way to reach us is through the chat bubble on our homepage.

For custom orders, processing time begins once all details are finalized. Please allow up to 14 business days for your order to ship, though most custom pieces are completed and sent out sooner depending on the size and complexity of the order.

How long does shipping take?

Once your order has shipped, delivery typically takes 1–5 business days within the U.S.

Please note that carrier delays may occur, especially during peak seasons and holidays.

If you need your order by a specific date, we recommend reaching out before placing your order to confirm availability or arrange expedited shipping options.

Once your order is dispatched, you’ll receive a shipping confirmation email with tracking details. If you don’t see it in your inbox, please check your spam or promotions folder.Once your order has shipped, delivery typically takes 1–5 business days within the U.S.

Please note that carrier delays may occur, especially during peak seasons and holidays.

If you need your order by a specific date, we recommend reaching out before placing your order to confirm availability or arrange expedited shipping options.

Once your order is dispatched, you’ll receive a shipping confirmation email with tracking details. If you don’t see it in your inbox, please check your spam or promotions folder.

What is your Return Policy?

Due to the handmade and custom nature of our pieces, we do not accept returns or exchanges.

That said, your experience matters to us—if there’s an issue with your order, please reach out, and we’ll do our best to make it right.